FAQs
Frequently Asked Questions
About Our Artworks
Are the glass fragments always visible? +
Some bottle fragments are covered with epoxy resin, making the artwork protected. However, a few visible fragments may be sharp. It’s important to handle the piece with care.
How are your artworks created? +
Each piece is a unique handcrafted creation. We carefully select premium bottles, hand-cut them, and arrange the fragments into a precise artistic composition. The entire piece is then sealed and preserved with high-quality epoxy resin.
Is each piece truly one of a kind? +
Absolutely. Even when using the same bottle as the base material, the arrangement of the fragments and the final characteristics are unique to each artwork. You truly own a one-of-a-kind piece.
Care & Durability
How do I care for my glass artwork? +
Gently dust the surface with a soft, dry cloth. If needed, you may use a slightly damp cloth. Avoid using harsh chemicals, as they may damage the resin.
Will the colors fade over time? +
The epoxy resin we use offers UV protection, but like any piece of art, we recommend avoiding direct and prolonged sunlight exposure to preserve the vibrancy of the colors.
What is the lifespan of a glass and resin artwork? +
With proper care, our artworks are designed to last for decades. The epoxy resin hardens over time, making the piece even more durable.
Orders & Shipping
How are the artworks packaged and shipped? +
We use packaging specifically designed to protect fragile art pieces. Each artwork is carefully wrapped in bubble wrap, placed in a rigid box with corner protection, and marked "Fragile" to ensure safe handling during transit.
What should I do if I receive a damaged artwork? +
Although extremely rare thanks to our secure packaging, if your artwork arrives damaged, please contact us immediately with photos of the damage. We’ll handle your claim promptly and arrange a replacement or refund.
Do you ship internationally? +
Yes, we ship worldwide. Shipping fees and delivery times vary by destination. All details are available during the checkout process.
Custom Orders
Can I order a piece using my own bottle? +
Absolutely! We accept custom orders using your special bottles. Contact us to discuss your project and receive a quote.
How long does a custom order take? +
Custom orders typically take 3 to 4 weeks to complete, depending on the complexity and our current production schedule.
Do you offer custom sizes? +
Yes, we can create artworks in specific dimensions tailored to your needs. Contact us with your specifications for a personalized quote.
Contact & Support
How can I reach you if my question isn’t answered here? +
Feel free to contact us via email at support@bottlartvision.com or through our contact form. We strive to respond to all inquiries within 24 business hours.